Sitemap

Last updated: November 14, 2026

This is the written map of the store, the page you read when you would rather see the whole building on one sheet than ride the elevator floor by floor. It is laid out in the same order a new orientee learns a hospital: first how the place is organised, then where the supplies are, then who to call. Every link on this page stays inside scrubink.shop.

How the store is organised

Scrub Ink sells unit-and-shift identity wear and small gifts for bedside nurses and the people they work with: techs, CNAs, unit secretaries and respiratory therapists. The apparel is tees, long sleeve tees, crewneck sweatshirts, hoodies, a quarter-zip pullover, a cap and a beanie. The gift and break-room items are a tumbler, a tote bag, a key tag, a decal, a mug and a keepsake ornament. That is 20 products in all. The store does not sell scrubs or anything clinical.

There are three ways into those 20 products. The first is the directory board on the homepage, which sorts by where you work. The second is the five categories, which sort by what the item is for. The third is the shop page, which shows everything at once. All three lead to the same product pages, at the same prices, with the same free shipping.

The homepage, section by section

The directory board

The board at the top of the homepage reads like the one by the elevator. Floor 5 lists ICU, Step-Down and PICU. Floor 4 lists Med-Surg, Tele and Onc. Floor 3 lists L&D, Mother-Baby, NICU and Peds. Floor 2 lists OR and PACU. Floor 1 lists ED and Float Pool. The lobby level lists the Break Room and Pinning & First Shift. Tap a unit and the Your Unit range opens with that unit already filled into the Unit field on product pages.

The Days / Nights switch

Next to the board is a switch for your shift. It remembers whether you are days or nights as you move through the store. Both the unit and the shift are held in your own browser only. Nothing is sent to us, no account is needed and there is no field to type into on the homepage.

Days side and nights side

Below the board the page splits in two, one half for each shift, each leading to its own range. If you rotate, you can visit both; the switch only changes what you see first.

The colour your floor wears

A picker shows the six colours in the store: Navy, Charcoal, Black, Ceil Blue, Ash Grey and White. It is there to help you choose, not to tell you what is allowed. We never say dress-code approved about any item, so read your unit’s dress code first.

The whole-unit whiteboard

This section explains ordering one design for a whole unit. Each co-worker adds their own line with their own name, credentials and size. There is no group discount and no minimum.

The four dates of a new graduate

Pinning, graduation, the boards and the first shift, each with gift ideas from the Pinning & First Shift range.

The credential line guide

At the credential line guide you will find the formatting hint for the letters after a name: highest degree, then licence, then certification, with commas and no periods. The example uses a fictional name. We print the letters you type and do not verify them.

The five categories and the shop page

What a product page shows

Each product page lists the colours and sizes for that item. Adult apparel comes in S, M, L, XL, 2XL, 3XL, 4XL and 5XL, unisex; 2XL and 3XL add $2 and 4XL and 5XL add $4, shown before you add to cart. The cap, beanie and gift items are one size. Five products take your own text: the Unit Sign Tee, the Stacked Name & Credentials Crewneck, the Unit Quarter-Zip Pullover, the Name & Credentials Tumbler and the Name & Unit Key Tag. On those, a live preview card shows the stacked lines exactly as they will print.

Cart and checkout

The cart lists every line you have added, with its size and its personalised text. Checkout repeats that text once more and shows the available payment options. After you order, the order email repeats it a final time and gives you the order number.

All 17 information pages

These are the pages linked in the footer and across the store. They are grouped here by what you are trying to do.

About the store

• /about-us/ About Us. What Scrub Ink sells and who it is for, and what it does not sell. It gives the store’s address in Honolulu and states plainly that the store has no affiliation with any hospital, school, board of nursing or professional association.
• /contact-us/ Contact Us. The one way to reach us, which is email, and how soon to expect an answer: within 24 hours on business days. It also carries the postal address.
• /sitemap/ Sitemap. The page you are on. It maps the homepage, the ranges and every information page, and points each common need to the right place.

Help and answers

• /help-center/ Help Center. A routing page. Every topic has a two-line answer and a link to the page with the detail, so start here when you are not sure which page you need.
• /faqs/ FAQs. More than forty short questions and answers grouped by subject: the directory, names and credentials, sizes and colours, whole-unit orders, new-grad gifts, shipping, returns and payment. It is the quickest read before a first order.
• /submit-ticket/ Submit a Ticket. How to write a support email that gets answered in one reply. It has a table of topics with a ready subject line for each and a list of what to include.
• /size-guide/ Size Guide. The eight unisex sizes from S to 5XL, how to measure a garment you already own, and advice on how a unisex cut sits. Garment measurements are being confirmed, and the page tells you how to ask us in the meantime.

Orders and delivery

• /shipping-delivery/ Shipping & Delivery. The times and the terms: 1-3 business days to make, 7-14 business days in transit, free shipping with no minimum. It names the four countries we ship to, the US, Canada, Australia and New Zealand, and explains that orders ship from the USA.
• /order-tracking/ Order Tracking. Where to find your order number, what each order status means in plain words, and how to count business days for yourself. It also explains how to ask us for a status by email.
• /cancel-change-order/ Cancel or Change an Order. The 24-hour window after ordering in which you can cancel or correct a size, a colour, an address or your printed text. Read it before you order anything personalised, because no proof is sent.
• /payment-methods/ Payment Methods. How paying works in the store. The available payment options are shown at checkout, and prices are in USD.

Returns and money back

• /returns-exchanges-policy/ Returns & Exchanges. The process for sending something back within 60 days of delivery, personalised items included. For a change-of-mind return the store pays the return postage with a free return label.
• /refund-policy/ Refund Policy. The money side of a return. A refund is sent within 7 days of our receiving the return, and store credit never expires.

Legal pages

• /privacy-policy/ Privacy Policy. What information the store collects when you browse and order, and what it is used for. It covers the directory choices that stay in your browser and the photos sent with problem reports, which are deleted 30 days after delivery.
• /terms-of-service/ Terms of Service. The rules for using the site and buying from it, including the terms for personalised text. The governing law is Hawaii.
• /intellectual-property-policy/ Intellectual Property Policy. How the store treats names, logos and designs that belong to someone else, and what that means for the text you type. It also explains how a rights owner can raise a concern.
• /dmca/ DMCA. The route for a copyright owner to report material on the site. It sets out what a notice should contain and where to send it.

Where to go for each common need

Three routes through the store

The night-shift nurse buying for herself

She gets home after handoff, opens the homepage, taps NICU on floor 3 and flips the switch to Nights. The Your Unit range opens with NICU already in the Unit field. She picks the crewneck, types her name and letters, reads the preview card, checks the Size Guide because unisex runs roomy, and orders. The order email repeats her line. Total pages visited: four.

The charge nurse ordering for the floor

He starts at the whole-unit whiteboard on the homepage, then reads Shipping & Delivery to count back 17 business days from the first day of Nurses Week. He passes a sign-up sheet around at huddle, opens the Unit Sign Tee and adds one line per co-worker, from S to 5XL. Before paying he reads every line in the cart back against the sheet, because no proof is sent.

The parent of a new graduate

She has never worked a shift on a unit and does not need to. She goes straight to Pinning & First Shift, chooses a gift, and reads the FAQs to learn that she should type only the credentials her son holds today. She ships it to her own address in Canada and uses Order Tracking to count the days before the ceremony.

Still cannot find it

If a page you expected is not on this map, it does not exist in the store, and we would rather answer the question than leave you searching. Email support@scrubink.shop with what you were looking for. Support is by email only, and we reply within 24 hours on business days. Scrub Ink, 1511 Ahuawa Loop, Honolulu, HI 96816, US.