DMCA

Last updated: November 14, 2026

Scrub Ink draws its own designs and writes its own pages, and we expect the same respect for other people’s work that we ask for ours. This page explains how to tell us that something on scrubink.shop copies your copyrighted work, what your notice has to contain, where to send it and what happens after it lands. It follows the notice-and-takedown approach of the U.S. Digital Millennium Copyright Act, 17 U.S.C. 512. Trademark, name and logo concerns are handled under our Intellectual Property Policy.

1. What this page covers

This page covers material that appears on scrubink.shop: product artwork, product images, the directory board and other site graphics, product descriptions, policy and help pages, and any other text or image the site displays. If you own the copyright in a drawing, a lettering piece, a photograph or a passage of writing and you believe we have used it without permission, this is the right page.

The site sells 20 products in a deliberately narrow visual language: stacked text lines, floor numbers, unit names, days and nights. Most of what you see is type set in a layout we built. That does not make a mistake impossible, and if we have made one we want to know on the same day you notice it.

2. Before you send a notice

A notice works fastest when it is the right kind of notice. Three quick checks:

2.1 Is it copyright, or is it a trademark or a name?

Copyright protects a specific creative work: this illustration, this photograph, this paragraph. It does not protect a name, a short phrase or a title. If your concern is that a product or page uses your organisation’s name, logo, slogan or certification mark, that is a trademark matter. Use the reporting steps in the Intellectual Property Policy instead; the same inbox reads both, but the information we need from you is different.

2.2 Is it the same work, or the same idea?

Many people have had the idea of printing a unit name on a sweatshirt, a “night shift” line on a tee, or a name with letters after it on a tumbler. Common words, unit abbreviations such as ICU, NICU, PACU or ED, shift names and standard typefaces are shared vocabulary, not one person’s property. A notice needs to point to your own original expression, such as a hand-drawn moon-and-clock illustration or a distinctive lettering composition, and to where that same expression appears on our site.

2.3 Are you the owner, or acting for the owner?

Only the copyright owner, or a person the owner has authorised, can send a valid notice. If you spotted a friend’s artwork, tell your friend and send them this page. If you are an agent, say so in the notice and say who you act for.

3. What a copyright notice must contain

To be effective, a written notice needs all six of the following. Write them as six short numbered points and we can match them at a glance.

1. Your signature. A physical or electronic signature of the copyright owner or of a person authorised to act for the owner. Typing your full legal name at the end of the email counts as an electronic signature.
2. The work you own. Identify the copyrighted work you say was copied. A link to where you published it, a registration number if you have one, or an attached image of the original all help.
3. The material on our site. Identify what you believe infringes and where it is. Give the exact page address or addresses on scrubink.shop, and say which image, graphic or passage on that page you mean. “The third product image” is clear; “your site” is not.
4. How to reach you. Your name, postal address and email address, plus a contact number if you want to be reached that way. We reply in writing by email.
5. A good-faith statement. A statement that you have a good-faith belief that the use you are complaining about is not authorised by the copyright owner, its agent or the law.
6. An accuracy statement. A statement that the information in the notice is accurate and, under penalty of perjury, that you are the owner or are authorised to act on the owner’s behalf.

A notice that leaves out one of these can still be read, but we may have to write back and ask for the missing part before we can act, and that costs you time.

4. Where to send it

Email is the faster of the two, because a letter has to travel to Honolulu before anyone can read it. This page does not list a designated agent registration number. Notices sent to the email address or the postal address above reach the person who handles them. There is no other channel: the store offers support by email only and has no chat or social inbox, so a comment or message posted elsewhere will not be seen.

5. What happens after we receive a notice

We reply within 24 hours on business days to confirm that the notice has arrived. If you write at 0300 at the end of a night shift, expect that reply the next business day.

We then read the notice against the page it names. Three outcomes are possible:

• The notice is complete and the material matches. We remove the material or disable access to it and tell you by email what was removed. Where the material is a product image or a piece of artwork, the product stays off the site unless and until it has been replaced with work that is ours.
• The notice is incomplete. We tell you which of the six elements is missing and wait for your reply.
• We do not see a match, or we believe the use is lawful. We tell you so and explain why in plain language, for example that the only overlap is a unit abbreviation or a common phrase. You are free to answer with more detail.

We have not published a fixed number of days for completing a review, because it depends on what the notice contains. If you need a status update at any point, reply on the same email thread.

6. Text typed by customers on personalised products

Five of our products print a customer’s own unit, name and credentials. That text is typed by the buyer, shown back in a live preview and printed exactly as entered. It appears on the buyer’s own item, not on the public site, so there is normally nothing on scrubink.shop to take down.

If you believe a customer is using the personalisation fields to reproduce your protected work or your mark, write to us with what you know. We may decline personalisation text that uses someone else’s trademark, and the Intellectual Property Policy sets out what we do not print. We do not disclose a customer’s name, address or order details in response to a notice unless the law requires it; the Privacy Policy explains what we hold.

7. Counter-notification

The statute also provides a route for a person whose material was removed and who believes the removal was a mistake or a misidentification. Because Scrub Ink publishes its own content and does not host shops or uploads for other sellers, this will rarely apply. If material that you supplied to us was removed from the site following a notice, you may send a counter-notification to the same email or postal address. It needs:

1. your physical or electronic signature;
2. identification of the material that was removed and where it appeared before removal;
3. a statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification;
4. your name, postal address and a way to reach you, and a statement that you consent to the jurisdiction of the federal district court for the district where your address is located, or, if you are outside the United States, of a district in which Scrub Ink may be found, and that you will accept service of process from the person who sent the original notice.

We forward a valid counter-notification to the person who sent the original notice. The statute describes a period of 10 to 14 business days after which removed material may be restored unless the original sender tells us that a court action has been filed.

8. Notices that are false or mistaken

Under 17 U.S.C. 512(f), a person who knowingly makes a material misrepresentation in a notice or a counter-notification may be liable for damages, including costs and attorneys’ fees. A notice is a legal statement made under penalty of perjury, not a customer review. If you are unsure whether what you see is infringement, consider speaking to a lawyer first. We cannot give you legal advice, and nothing on this page is legal advice.

Notices sent in order to remove a competitor’s product, to dispute an order, or to claim ownership of an ordinary word are not copyright notices. If your real concern is an order, the right route is Contact Us.

9. Repeat infringement

If a person repeatedly supplies us with material that infringes other people’s rights, whether as text to be printed or as content for the site, we stop accepting material from that person and may decline their orders.

10. If someone has copied Scrub Ink

The designs, the directory-board layout and the page text on this site are our own work. If you see them reproduced on a marketplace listing or on another store and you want to let us know, send the link to the support inbox. You do not need to follow the six-element format to tip us off; that format is for owners asserting their own rights. We cannot help with an order placed on another website, and an item bought elsewhere is not a Scrub Ink item even if the design looks the same.

11. A worked example

Suppose an illustrator believes that a small drawing of a wall clock in one of our product images is one she published two years ago. She sends an email with the subject “Copyright notice”. In six numbered points she types her full name as her signature, links to her portfolio page showing the original clock, gives the address of our product page and says “second product image, clock at upper left”, gives her postal and email address, and adds the good-faith statement and the accuracy statement.

We confirm receipt within 24 hours on business days. We compare the two drawings. If they are the same drawing, the image comes down and she is told. If the only thing in common is that both show a round clock with hands at seven, we write back, say so, and invite her to point out what we have missed. Either way she has an answer in writing from a person, and the thread stays open for her reply.

12. Contact

Copyright notices and questions about this page go to support@scrubink.shop or by post to Scrub Ink, 1511 Ahuawa Loop, Honolulu, HI 96816, US. For the wider rules on site use, see the Terms of Service. For anything about an order, start at the Help Center.